In Regards to the Current Coronavirus COVID-19 Pandemic. Please See Our FAQ Page, Question #1 for More Details on our Procedural Precautions.
Great Question! Below is the email Chef Bryan sent to all subscribed email recipients. He also asked his marketing team to pin it on our Facebook page and post on Instagram.
In addition we have updated our delivery process to a NO CONTACT exchange with the option for disposable bags vs. our fabric insulated ones. (Food will be transported in a insulated cooler with icepacks in the disposable bag not touching the outside of the bag and left by the door off with a new disposable glove for each client. The delivery driver will call each client prior to arriving to see if they are home to retrieve the disposable bag from the porch. If not it will be left per usual in the cooler bag with the disposable bag inside for the client to use gloves and pull out themselves.)
Email Dated March, 16, 2020:
As we all continue to monitor the Coronavirus (COVID-19) situation very closely, Chef Bryan requested communication be sent this morning to his clients to be rest assured that he has taken full responsibility to ensure that his kitchen and his staff are performing above and beyond the required strict health guidelines of the food service industry including guidance from ServSafe.
While the CDC has stated that there is no evidence to support transmission of COVID-19 associated with food, Meals By Chef B will still continue to keep on high alert of all new findings and take any necessary actions to continue to serve you in the most sanitary manner possibly. Our goal as always is to make meal planning simple for you so you can focus on other areas of your life. We know in this situation we are experiencing, we could not be more valuable to you. We promise to continue to exceed all of your culinary & client services expectations.
We appreciate your business!
From Our Hearts to Your Plate,
Chef Bryan & Mandi
Click on the photo of the item you are viewing. It takes you to a more detailed page with some of the main macros highlighted. Then click the “nutritional label” button and the label pops up!
NOPE! Freestyle~ Order as much or as little as you like as often or as infrequently as you wish! We like you but we won’t make you commit! Our food & customer service speaks for itself! 😉
We ask you please leave them outside your door or give to our delivery driver the next time you order for delivery to swap out for your new bags. We sanitize and clean both the bag and ice packs and reuse!
We do not contract our deliveries out to a third party company. Deliveries are done by our personally interviewed, screened, and employed team. Typically you will have the same delivery driver on your route so say hi and get to know them! They are all super friendly and part of our Chef B family!
We LOVE specific instructions! Please put them in the notes section at checkout when you order. The more you can help us make a smooth quick delivery the better! Other clients like you are waiting on their meals! Be sure to call us into your gate ahead of time as well. This is a HUGE help! Just tell them Melas By Chef B is coming. (If you need a specific drivers name feel free to text or call us for your delivery drivers name) 561-247-0291
All of Palm Beach and Broward County.
All of our individual portions come in microwavable (and dishwasher safe) dishes. We recommend that straight from the fridge you microwave for 1.5 minutes (every microwave heats a little different). Check temperature and heat 30 seconds at a time from there Gently moving the food around, checking for warmth and steam. Most meals can be perfectly heated within 1.5-2 minutes.
If you have the time and are in to making sure all the original textures of the meal ( meaning if you want to re-crisp potatoes or the edges on meatloaf etc.) are recreated, you may want to transfer the dish onto a cooking sheet and bake at 350 deg for 8-15 minutes.
Denser items (Braised and Roasts such as Ropa Vieja, Short Ribs and Meatloaf) will take longer to warm through, and Lesser Dense items (i.e. Sliced Chicken Strips, Sliced Steak, Scallops) will not need much time at all.
We change the menu weekly and if you haven’t refreshed your screen or cleared your history, sometimes you will see items from last time you were on our site that are not available this week. Be sure to refresh!
Wednesday at MIDNIGHT! Be sure to get your order in each week by that time for Sunday delivery! Most of our clients order between Monday and Wed each week. Chef B adds new feature items of the week on the What’s New page every Monday. 🙂
That menu item you ordered most likely was a weekly special or we are not offering on this week’s menu. If you didn’t get a chance to check the label when you can view it on our Nutritional Label Page. We are sure to archive recent menu items for this exact reason! If for some reason your dish is not listed don’t hesitate to text or email us and we can send you the label right away!
Sure!! Many of our clients like you order our Meal Prep Items ( Proteins & Grilled Veggies Only). However there are a few dishes Chef is happy to do as Low/No salt as well. Please put in the notes section if you would like it prepared that way for Meal Prep or these select dishes.
Chicken and Cauliflower
Shrimp and Cauliflower
Sure!! Just email, Text, or live Chat with us. We can add it as long as its before the Wed Midnight cutoff! 561-903-622/ firstname.lastname@example.org
If we can do it we would be happy to! Most of our dishes we can “Hold the…” “Light on the…” We are a Private Chef Company! We are YOUR private Chef. The best part of not being a national company is that we love customizing to make you a happy long time client. So just ask! Put it in the notes section at checkout. That simple! If we can’t make it happen we will email you to let you know. If the modification is a deal breaker to order or not, email us or text us for a fast response before you order! email@example.com 561-903-6222
Ugh! We hate when that happens:( Some email servers take longer than others. NO WORRIES! Either chat with us on the website, email us firstname.lastname@example.org or text or call us at 561-903-6222. We can reset it it immediately for you!
YES and proud of it! Chef B handles everything from menu creation, ordering, oversees all preparation, execution, and garnishing of your dishes!! He makes his stocks and sauce from scratch!
YES! We love sharing businesses we use and love as well with friends and family! This is truly the BEST compliment to Chef B!
Send us an email or text and we will create your own personal referral code! From there you can share it however or with whomever you like! Each time it is used we email you a $30 Coupon!! YES!!! Best part… you can stack them! So, save them up for one big delivery or use them as you earn them! Unlimited referral coupons! Refer us like its your job and you can eat for free weekly!!! Email: email@example.com Text: 561-903-6222
We buy only the best quality chicken & meats. ALL of your chicken is ALL Natural chicken. Our Chicken is Free Range and Raised Without Hormones or Antibiotics, also they are vegetarian only fed. We pay more for our Chicken to ensure it’s some of the cleanest and best product on the market today.
We use exclusively Harvestland Perdue Chicken Product, to learn about these products, please visit https://www.perdue.com/products/perdue-harvestland/
IT’S DEFINITELY POSSIBLE! We have many clients who stick to the LEAN menu items, and whether it’s Keto, Low/No Carb, or Weight Watchers we can help customize to most diets with various substitutions. We really get to know our regulars and can answer any questions you may have, just message us and ask, we’re here to help!
There is plenty for 4 Adult Dinner Portions (so if you like a dish the best bang for your buck is in the family portion!). If you are a family of 4-5 (kids included) this is a great buy! It will serve 2 adults and 3-4 kids depending on age!
We are sorry, at this time we do not. The most far west is Loxahatchee.
Sure! We want to help you with enjoying food while keeping your restrictions in check! Email, Text, or Call us. We will help you order and modify as needed!
Kindly do not put your modifications in the notes before checking with us to ensure we can make it happen!
No problem! While we strive for perfection we are only human! No factories or robots here! Text or call us ASAP at 561-903-6222 or email us at firstname.lastname@example.org and we promise to make it right!
We can make changes up until the cutoff Wed at midnight. After that the order will stay as is. If you would like to make a change please call, text, or email us and we will be happy to accommodate! 561-903-6222 email@example.com
Coming Late 2020! Our Lantana facility is already set up for it! We will be making renovations to make a welcoming store front for you soon. Stay Tuned!
None, Zero, Zilch!! All natural ingredients, all natural preserving! No shortcuts around this kitchen friends!
Yes, $50 per week plus $10 delivery charge.
Great Question! Lite Olive Oil or Extra Virgin Olive Oil. In specified Keto and Paleo Items we use Olive Oil and/or Organic Coconut Oil. **We do NOT use any soybean or hydrogenated oils!
Unfortunately we have reserved this option for family and friends of the Chef only. We hope you understand. However, we have many options on how to pay (Credit Card, Amazon Pay, and PayPal) and you can save your credit card on file to make next time a breeze!
Our Dinner Individual Portions are about 6-10 oz of Protein depending on the protein (Pre-Cooked Weight) and a generous side. These meals are filling for adults and most people find them a great value with generous portions as they may have some left over for a snack or small meal later.
Our Lunch Individual Portions are perfect for a lunch or someone looking for a portion controlled dinner. They offer 3-5 (Pre-cooked protein) and a generous side portion.
Our Family Portions are often utilized as our best value as they give 1.5-2 pounds plus of protein and large helping of sides. If you are on a strict diet and need a full breakdown of ingredients you can see our nutritional labels with most items on the website. Simply click the small “i” next to theme or click the photo of the item to see more details.
Absolutely! If you choose not to eat your food fresh in the recommended 5-7 days (seafood & salads 2-4 days), we recommend freezing as soon as you receive them for best results. You can freeze them right in the microwavable dish we deliver them in. Family dishes can be frozen in the aluminum half pans! Entrees are good for up to a month in the freezer. **We do not recommend freezing seafood dishes.
GREAT QUESTION!! Chef B cooks everything from scratch and finishes all meals late Saturday night. As a general rule the health department deems freshly prepared food to be eaten up to 7 days after preparation if kept cold before consuming, but let’s play it safe and enjoy them for up to 5 days after delivery. ***We always recommend eating salad & seafood dishes within the first 72 hours of delivery and raw seafood dishes within 24-36 hours of delivery.
We pack and store all meals in our commercial walk-in fridges, so they’re very chilly when they leave the facility. Meals are transported in our custom cooler bags with a minimum of 3 pounds of Ice Packs to maintain their cool temperature.
We deliver on Sunday’s in all of Palm Beach & Broward Counties between 8am-8pm!
**If you would like to know a more narrowed window of your delivery please email or text us the evening before. We can give you a two hour window. Text 561-903-6222 Email firstname.lastname@example.org
SURE! In short, it is required by law that we disclaim this on our Menu / Product pages (As is with all restaurants or caterers with a set menu that serves Shellfish and Various Meats to Order) in the State of Florida. Just so everyone’s on the same page, here is the disclaimer in question:
Firstly Never Fear, Our Chicken and Shellfish Will always be fully cooked. Also any of our Braised items such as Short Ribs, Ropa Vieja etc. are cooked for many hours until the proteins denature and become nice and soft, so very much cooked through, As are all kid Meal Items. Chef goes to great lengths to finish foods slowly to the proper temps, and then quickly cool them and store products so that they are in peak states for consumption. Products such as Steaks, Tenderloins, Pork Chops and Others such as Tuna Poke will be finished and plated Medium Rare, Medium and In the Tuna’s Case – Raw (Sushi Grade, Raw but marinated with plenty of acid and spice which Gently Cure’s the Meat, and kills any bacteria should there be any).
By Keeping Choice Cuts of Protein on the Lower Finished Side, This allows 2 things:
1 – For those who like their food cooked a little more (we don’t judge), you may do so easily in the microwave or conventional oven by simply adding a few more minutes of re-heating / cooking time to your dish for your desired doneness. Remember that Heat, in cooking – is just like salt, you can always add, but you can’t take it away, once something’s cooked through you can’t undo it and get those juices back!
2 – Those like us who prefer Most Choice Cuts of Proteins Medium Rare, can enjoy them as such. The Disclaimer is the Government’s way of letting us know that there is a risk for any food not heated to an internal temperature of 165 F (Well Done) for 15 seconds. Especially for small children and the elderly who’s immune systems can be at greater risk of contracting a food borne illness.
I think about it like this, when you go to your favorite steakhouse and ask the waiter/waitress for your steak cooked Medium, Medium Rare, or Rare, it’s basically a verbal contract where you’re acknowledging you understand there are risks in eating a pink or red on the inside slab of beef. But you’d prefer it that way and if you’re going to spend the money, you’d like it your way :-). Also please note that at that steakhouse the same disclaimer will be affixed somewhere on that menu, so I’d say we’re in good company in that aspect.
Furthermore We want all our clients to know that we receive and prepare fresh produce and meats closely to the time of delivery with lots of care. Chef B is (and has been for over 20 years) Servesafe Manager Certified, and his product and customers are his life, so he tends to take that very seriously, 🙂 Chef B Himself enjoys his own product in a Med Rare state daily, as well as his marinated Tuna and He’s never felt stronger 💪💪so please rest easy. I hope this long winded yet hopefully thoughtful, Run-on explanation has suffeciently answered the question above 😁🧐🧐
Our bags are designed to keep food properly cooled for up to 7 hours, if you will not be home till much later in the day to bring your food inside after it’s delivered please message us and we will substantially increase the ice packs so your food will be keep cooler much longer! You can always text us the day before for a 2-3 hour window. 561-603-9222
NO WORRIES! We pack lots of ice packs in each bag so they maintain acceptable cool temperatures for many many Hours (up to 7). During the summer months, if you will not be home for delivery, we recommend ensuring it gets brought inside within 3-4 hours of delivery time.
GREAT QUESTION! If you order again (we dare you not to be tempted to), please place your bags and ice packs outside first thing or the night before your delivery day. If you plan to be home, you can hand it to your delivery driver when he rings the bell. We will swap your old bags out with your new one filled with your yummy order! Our Bags AND Ice Packs are re-usable and we do clean and sanitize them after each use so please do include the ice packs in the bags when you leave them outside, thank you!
Absolutely! ALL THE TIME! Take a look at our catalogs under our Catering Tab on our Home Page. We offer many different packages to fit all types of events and budgets! We have a server staff and bartender if need be as well!
NO PROBLEM! We’re here to help, just text or email us and we’ll update you on your driver’s ETA. Deliveries can take place any time between 8am-7pm so just text or call us and we can get you a better idea on time if you need it! 561-903-6222 email@example.com
No problem, we want to hear about it. Please email us at firstname.lastname@example.org or text or call us at 561-903-6222 immediately so we can address it. As important as our taste and presentation is, our customer service to you is top priority!
YES and YES! We appreciate you spreading the word and each time a new client order comes in we reach out to that person and ask how they heard of us. The client who referred them to us will receive a $30 off coupon code to be used at anytime. These Referral Coupons are unlimited, so tell the whole neighborhood! If you are a social media influencer and would like your own promo code for us to track to send you $30 coupon codes for each referral (yes.. you can literally have your weekly meals free if you leverage your following) Please email or call Mandi and she will hook you up with your very own code!
YES! Have a family favorite you want to see on our menu next week? Something you’ve been craving and can’t seem to find anywhere? Please email ( email@example.com ) or text (561-903-6222) us upcoming menu item requests anytime. Chef B loves to make his clients happy!
ABSOLUTELY, while not all of our entrees will be gluten free of course but a good amount are, and we can also sub out any pasta for a Gluten Free pasta or zucchini noodles. Please email or text us if you have any questions about our dish’s ingredients. ( 561-247-0291 firstname.lastname@example.org )
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